Frequently Asked Questions

You may search our knowlegebase to find the answers to your questions relevant to a specific PROLIS topic, by typing the relevant keywords in the search box below followed by pressing the 'Search' button. Or simply click any of the topics listed in the right column. System will display all available questions and answers for you

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General

Q: What PROLIS stands for?
A: Professional Lab Information System

Q: Who is PROLIS for?
A: Prolis can be used by Physician Office Lab (POL), a clinical Reference Lab (RL), a Testing Lab (TL) and Pharmaceutical Lab (PL)

Q: Does Prolis have Quality Control?
A: Yes. Prolis supports pre-assayed QC material, un-assayed material and accepts accessioned samples as QC

Q: Is Prolis HIPAA compliant?
A: Yes. Prolis is the Entity Rule and the User Role based system that can be configured to be a HIPAA complient.

Q: How does Prolis automate a laboratory?
A: By interfacing with lab equiqments bi-directionally, delivering results to the lab's clients electronically, strongly binding billing (837) & electronic remittence (835) with AR and dealing with Regulatory Agencies electronically

Q: Can I try Prolis before I buy it?
A: Yes. We have a Demo version of Prolis with a limited functionalty and timed usage period, available.

Q: What is the price structure of Prolis?
A: Prolis has a base model priced per user basis and all the automation is priced and added separately if needed.

Q: Is the support available?
A: Yes. A post sale technical support for a period of 3 months, is provided free. After that a paid yearly subscription and pay per instance support, is available. Please check our Support page for detail.

Frequently Asked Questions

Prolis Topics