Professional Laboratory Information System
| Support |
| Online |
| Free on line help and support is available 24 hours and 365 days a year. Online help and support includes downloadable manuals, FAQ and Prolis Interactive Help. |
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| FAQ |
| Frequently asked Questions (FAQ) section of our site provides you the flexibility of searching the topic and locate your desired answer. For any of of your question or topic not covered by our FAQ page, please Contact us |
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| Downloadable Manuals |
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Prolis Help Manuals are in the PDF format and are available
to you either view on line or download for later offline use. These manuals provide a detailed description of the functionality of various Prolis routines with screen snapshots and examples. |
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| Prolis Interactive Help Available on/after 06/01/2009 |
| Prolis Interactive Help is Web application with the 'Text Search' capability to find help topics based on the keywords entered in the 'Search' criteria. |
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| Telephone Support |
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Telephone support is available only to registered Prolis
users between the hours of Monday through Friday, 8:00 am to 5:00 pm. The Support phone number is provided to you at the time of the registration. A free post installation telephone support is provided for a period of 3 months. Past 3 months period of free support, you have options of using either 'Pay per Instance' phone support or an yearly subscription phone support. Please contact us for the paid support pricing. |
| Library |
| The library contains the documentation of all Prolis routines, in the form of PDF files. Simply click the desired document from within the list of items arranged alphabetically. Please contact us if you encounter a trouble accessing any document. |
| Accession |
| Analysis Setup |
| Analyte Maintenance |
| Batch Samples |
| Billing |
| Group Management |
| Insurance Management |
| Lab Outreach |
| Profile Management |
| Prolis Automation |
| Prolis Barcode Support |
| Prolis Hardware Requirment |
| Prolis Interfaces |
| Prolis Overview/Workflow |
| Prolis Core Reports |
| Prolis Results |
| User Management |