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What Prolis Users say
American Soft Solutions Corp BBB Business Review "The service is great and fast. The quick response to any question, demand or problem we have. The help that the employees of Prolis are providing for my staff anytime we call..."           Mo Ibrahim., Midtown Lab
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  Prolis Most Flexible, Cost Effective Laboratory information System  
  Prolis is a complete laboratory information system with a simple User Interface ensuring an easy, fast learning training for the lab personel. Get prolis demo for FREE!  
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  • Frequently Asked

Lab Information system LIS Support

Prolis Lab System Support

Free on line help and support is available 24 hours and 365 days a year. Online help and support includes downloadable manuals, FAQ and Prolis Lab Information System Interactive Help.
Frequently asked Questions (FAQ) section of our site provides you the flexibility of searching the topic and locate your desired answer. For any of of your question or topic not covered by our FAQ page, please Contact us.
Downloadable Manuals
Prolis Laboratory System Help Manuals are in the HTML and PDF format and are available to you either view on line or download for later offline use. These manuals provide a detailed description of the functionality of various LIS System routines with screen snapshots and examples.
Telephone Support
Telephone support is available only to registered Prolis Lab Information System users between the hours of Monday through Friday, 8:00 am to 5:00 pm.

The Support phone number is provided to you at the time of the registration. A free post installation telephone support is provided for a period of 3 months. Past 3 months period of
free support, you have options of using either ‘Pay per Instance’ phone support or an yearly subscription phone support. Please contact us for the paid support pricing.